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Slack: business software for small teams

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Slack helps you capture meetings and notes by this route: team chat with channels, huddles, workflows and AI summaries. It is best for teams that want quick approvals and updates in one chat app. People also use it to automate repetitive work. Workflow Builder automates routine steps, and Slack integrates with thousands of apps. A free plan is available.

Illustrative preview: a generic illustration of the tool’s job
Illustrative preview

What it does

Slack organizes team conversations into channels and direct messages, with huddles for audio and video, canvases, lists and Slack Connect for working with other companies. Its pricing page lists AI features such as conversation summaries, daily recaps, file summaries, AI search and AI workflow generation, with more on higher plans. Workflow Builder automates routine steps, and Slack integrates with thousands of apps.

Official site:slack.com.

Editorial note

Slack is a team chat app with channels, huddles and Workflow Builder. Slack’s pricing page lists a Free plan with 90 days of history, Pro at $8.75 per user a month paid monthly and Business+ at $18.

Who it’s for

Key use cases

What you can do with it

How to use Slack: step-by-step tutorial

Five to eight steps from the account to a first useful result. Where the official guide names a control, the step uses that name. Where it does not, the step stays general.

  1. Open slack.com and create an account on the free plan. You can reach a first result before you choose a paid plan.
  2. Create a workspace at slack.com, or use your existing one.
  3. Make one channel for approvals, so requests don’t get lost in other chat.
  4. Post each request with what needs approving and by when.
  5. Approve or ask questions in the thread, so the decision stays with the request.
  6. Use Workflow Builder, or an automation tool that connects to Slack, to post requests automatically.

These steps follow the official guide: Slack pricing.

Other tools for this job

Frequently asked questions

Is Slack free?

Yes. Slack Free is $0 and free forever, with 90 days of message history, up to 10 apps and 1:1 huddles, checked October 24, 2026.

How much does Slack cost?

Pro is $8.75 per user a month and Business+ is $18 per user a month when paying monthly, and Enterprise+ is $45 per user a month paid annually, on Slack’s pricing page. Slack showed an introductory discount during our check; terms apply.

Does Slack have AI?

Yes. Slack lists AI conversation summaries, daily recaps, file summaries, AI search and Slackbot as a personal AI agent, with advanced AI on Business+.

Does Slack support SSO?

SAML-based single sign-on and SCIM user management are listed on Business+ and Enterprise+.

Pricing

Prices checked on the official pricing page.

Free

$0

90 days of message history, up to 10 apps, 1:1 huddles and external messages, basic AI

Pro

$8.75 per user/month paid monthly

Unlimited message history and apps, group meetings and external messages

Business+

$18 per user/month paid monthly

Advanced AI, SAML-based SSO, SCIM user management, data exports

Enterprise+

$45 per user/month paid annually

Enterprise-grade AI and enterprise search, multiple SAML configurations, data loss prevention

Facts

Access
Ongoing free plan
Paid plans from
$8.75/user/mo
Checked
Category
Category: Business and productivity tools (153 in the library).
On the record
Slack Free is $0, free forever, with 90 days of message history and up to 10 apps.
Sources